Year · Make · Model

2017 KIA Soul EV

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

NCAP safety

Overall

Not rated

Frontal

Not rated

Side

Not rated

Rollover

Not rated

Consumer complaints

17 filed

0

Crashes

1

Fires

0

Injuries reported

0

Fatalities reported

What people complain about

Electrical System
11
Service Brakes
3
Unknown OR Other
2
Power Train
2
Engine
2
STRUCTURE:BODY
1
Seats
1
VISIBILITY/WIPER
1

Recalls

4 campaigns

23V724000·ELECTRICAL SYSTEM:SOFTWARE2023-10-26

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

RiskUnintended vehicle movement can increase the risk of a crash.

FixDealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

23V724000·POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2023-10-26

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

RiskUnintended vehicle movement can increase the risk of a crash.

FixDealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

23V218000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2023-03-29

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

RiskA battery electrical short-circuit increases the risk of a fire.

FixDealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

22V031000·AIR BAGS2022-01-25

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

RiskAir bags that do not deploy as intended can increase the risk of injury in a crash.

FixDealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

NHTSA investigations

2 actions

RQ23005·POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL2023-09-10 → 2024-01-16

Vehicle Rollaway

Led to recall23V724

DP22005·ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-27 → 2023-08-07

Pedestrian alert sounds

Led to recall22V063000