Is This A Lemon?

Year · Make · Model

2016 KIA Soul EV

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
7
NHTSA complaints
2
Defect investigations
75
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

7 filed
1
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Power Train
    3
  • Unknown OR Other
    2
  • Service Brakes
    1
  • Electrical SYSTEM:12V/24V/48V Battery
    1
  • VISIBILITY/WIPER
    1

Recalls

6 campaigns
23V724000·ELECTRICAL SYSTEM:SOFTWARE2023-10-26

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

RiskUnintended vehicle movement can increase the risk of a crash.

FixDealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

23V724000·POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2023-10-26

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

RiskUnintended vehicle movement can increase the risk of a crash.

FixDealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

23V218000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2023-03-29

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

RiskA battery electrical short-circuit increases the risk of a fire.

FixDealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

20V389000·ELECTRICAL SYSTEM:SOFTWARE2020-07-02

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

RiskUnintended vehicle movement can increase the risk of a crash.

FixKia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

20V389000·POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2020-07-02

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

RiskUnintended vehicle movement can increase the risk of a crash.

FixKia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

17V608000·STEERING2017-09-29

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

RiskIf the pinion gear separates, steering will be lost, increasing the risk of a crash.

FixKia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

NHTSA investigations

2 actions
RQ23005·POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL2023-09-10 → 2024-01-16

Vehicle Rollaway

Led to recall23V724

DP22005·ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-27 → 2023-08-07

Pedestrian alert sounds

Led to recall22V063000

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