Is This A Lemon?

Year · Make · Model

2014 Chevrolet Impala

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

12
Open recalls
630
NHTSA complaints
2
Defect investigations
2,027
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

630 filed
19
Crashes
8
Fires
9
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    216
  • Steering
    136
  • Electronic Stability Control (ESC)
    104
  • Unknown OR Other
    86
  • Service Brakes
    83
  • Engine
    56
  • AIR Bags
    43
  • Lane DEPARTURE: Blind Spot Detection
    39

Recalls

13 campaigns
15V465000·AIR BAGS2015-07-24

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

RiskIf the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

FixGM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

15V202000·PARKING BRAKE2015-04-06

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

RiskBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

FixGM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.

15V085000·PARKING BRAKE2015-02-11

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

RiskBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

FixGM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.

14V614000·ELECTRICAL SYSTEM2014-10-01

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

RiskIf the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

FixGM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

14V541000·PARKING BRAKE2014-09-09

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

RiskBrake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

FixGM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

14V518000·AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE 2014-08-28

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

RiskIn manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

FixGM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

14V489000·STRUCTURE2014-08-08

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

RiskThe storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

FixParts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

14V450000·STEERING:ELECTRIC POWER ASSIST SYSTEM2014-07-23

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

RiskIf power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

FixGM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

+ 5 more recalls. Pagination is on the roadmap.

NHTSA investigations

6 actions
AQ17002·STEERING:ELECTRIC POWER ASSIST SYSTEM2017-03-16 → 2020-05-14

BiCal Chevrolet/Loss of Power Steering

PE14010·FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2014-04-15 → 2014-11-21

Active Safety System Malfunction

Led to recall14V541000

PE14010·FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING2014-04-15 → 2014-11-21

Active Safety System Malfunction

Led to recall14V541000

PE14010·PARKING BRAKE2014-04-15 → 2014-11-21

Active Safety System Malfunction

Led to recall14V541000

PE14010·PARKING BRAKE:INDICATOR LIGHT2014-04-15 → 2014-11-21

Active Safety System Malfunction

Led to recall14V541000

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