Is This A Lemon?

Year · Make · Model

2013 Chevrolet Impala

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

1
Open recalls
270
NHTSA complaints
0
Defect investigations
1,536
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

270 filed
16
Crashes
0
Fires
12
Injuries reported
0
Fatalities reported

What people complain about

  • Electronic Stability Control (ESC)
    108
  • Service Brakes
    51
  • Electrical System
    50
  • Steering
    34
  • Power Train
    31
  • Engine
    30
  • Wheels
    23
  • Unknown OR Other
    21

Recalls

1 campaign
14V355000·ELECTRICAL SYSTEM:IGNITION2014-06-23

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

RiskIf the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

FixGM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

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