Is This A Lemon?

NHTSA recall campaign

21V408000

ManufacturerCustom Truck And Body WorksReported2021-06-01Affected990 vehicles

What was wrong

Defect

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Manufacturer remedy

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry

  • Custom Truck & Body Works