Year · Make · Model

2020 Custom Truck & Body Works Ford F-550

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

NHTSA complaints

Defect investigations

Service bulletins

Recalls

3 campaigns

25V329000·ELECTRICAL SYSTEM:WIRING2025-06-02

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

RiskOverloaded electrical circuits can overheat, increasing the risk of fire.

FixCustom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.

24V347000·ELECTRICAL SYSTEM:WIRING2024-05-16

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

RiskOverloaded electrical circuits can overheat, increasing the risk of fire.

FixCustom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

21V408000·ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2021-06-01

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

RiskIf the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

FixDealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

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