NHTSA recall campaign
21V268000
ManufacturerProterra, Inc.Reported2021-04-19Affected12 vehicles
What was wrong
Defect
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Risk
The rear door may open without the driver's awareness, increasing the risk of injury.
Manufacturer remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →