Is This A Lemon?

Year · Make · Model

2019 Proterra Catalyst

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

9
Open recalls
0
NHTSA complaints
1
Defect investigations
146
Service bulletins

Recalls

9 campaigns
24V655000·ELECTRICAL SYSTEM2024-09-06

Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

RiskElectrical circuits that overheat increase the risk of a fire.

FixDealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

23V697000·ELECTRICAL SYSTEM2023-10-17

Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.

RiskA loss of power steering and/or drive power increases the risk of a crash.

FixDealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

22V887000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2022-11-30

Proterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.

RiskThe accumulation of liquid inside the battery pack enclosure increases the risk of a fire.

FixProterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.

22V114000·STEERING:GEAR BOX (OTHER THAN RACK AND PINION)2022-02-28

Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.

RiskA loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.

FixDealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

21V268000·ELECTRICAL SYSTEM:SOFTWARE2021-04-19

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

RiskThe rear door may open without the driver's awareness, increasing the risk of injury.

FixProterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

20V664000·STEERING:GEAR BOX (OTHER THAN RACK AND PINION)2020-10-28

Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.

RiskAn unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.

FixProterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.

20V621000·STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS2020-10-07

Proterra Inc. (Proterra) is recalling certain 2019-2020 Battery-Electric 40' Catalyst and 2020 Battery-Electric 35' Catalyst buses. The power steering hose located at the pump and reservoir may leak and sweat fluid through the hose.

RiskA power steering fluid leak can increase the risk of a crash.

FixProterra will notify owners, and dealers will inspect and replace the power steering hose, free of charge. The recall began October 6, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-141.

19V871000·ELECTRICAL SYSTEM:SOFTWARE2019-12-09

Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.

RiskIf the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.

FixProterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.

+ 1 more recalls. Pagination is on the roadmap.

NHTSA investigations

1 action
RQ25001·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2025-06-27

Remedy Effectiveness of Recall 22V887

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