NHTSA recall campaign
20V670000
What was wrong
Defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →