Is This A Lemon?

Year · Make · Model

2020 Keystone Cougar

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

8
Open recalls
3
NHTSA complaints
0
Defect investigations
12
Service bulletins

Consumer complaints

3 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Structure
    1
  • SUSPENSION:MULTIPLE Axle
    1
  • Suspension
    1
  • Electrical System
    1
  • Wheels
    1

Recalls

11 campaigns
22V209000·TIRES2022-03-31

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

RiskDamaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

FixDealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

22V209000·STRUCTURE:FRAME AND MEMBERS2022-03-31

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

RiskDamaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

FixDealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

21V708000·EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS2021-09-13

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

RiskIncreased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

FixDealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

21V380000·STRUCTURE:FRAME AND MEMBERS2021-05-24

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

RiskA buckled frame rail can increase the risk of a crash.

FixDealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

21V380000·SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET2021-05-24

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

RiskA buckled frame rail can increase the risk of a crash.

FixDealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

20V670000·EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER2020-10-30

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

RiskIf the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.

FixKeystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.

20V398000·EQUIPMENT:ELECTRICAL2020-07-07

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

RiskIf the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

FixKeystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

20V302000·EQUIPMENT:RECREATIONAL VEHICLE/TRAILER2020-05-26

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

RiskIf the cooktop burner flames invert, there is an increased risk of a fire and injury.

FixKeystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

+ 3 more recalls. Pagination is on the roadmap.

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