NHTSA recall campaign
19V348000
What was wrong
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk
A loss of power steering assist or a stall can increase the risk of crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →