Is This A Lemon?

Year · Make · Model

2018 Chrysler Pacifica

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

12
Open recalls
791
NHTSA complaints
4
Defect investigations
455
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

791 filed
26
Crashes
14
Fires
13
Injuries reported
0
Fatalities reported

What people complain about

  • Engine
    350
  • Electrical System
    266
  • Power Train
    144
  • Steering
    136
  • Unknown OR Other
    108
  • FUEL/PROPULSION System
    45
  • Electronic Stability Control (ESC)
    37
  • Service Brakes
    31

Recalls

17 campaigns
25V876000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 2025-12-17

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

RiskAn unsecured wheelchair can move during transit, increasing the risk of injury.

FixRollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

23V010000·ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES2023-01-17

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

RiskAn unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

FixDealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

23V010000·HYBRID PROPULSION SYSTEM: INVERTER2023-01-17

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

RiskAn unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

FixDealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

19V886000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2019-12-12

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.

FixChrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

19V886000·EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.2019-12-12

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.

FixChrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

19V348000·ELECTRICAL SYSTEM:12V/24V/48V BATTERY2019-05-09

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

RiskA loss of power steering assist or a stall can increase the risk of crash.

FixChrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

19V143000·SUSPENSION:FRONT:CONTROL ARM:LOWER ARM2019-02-28

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

RiskA control arm separation could increase the risk of a crash.

FixChrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

18V524000·ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD2018-08-09

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

RiskA vehicle stall can increase the risk of a crash.

FixChrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

+ 9 more recalls. Pagination is on the roadmap.

NHTSA investigations

4 actions
PE25009·STEERING:ELECTRIC POWER ASSIST SYSTEM2025-09-05

Intermittent Loss of Electric Power Steering

RQ24004·ELECTRICAL SYSTEM:WIRING2024-02-27

Loss of motive power due to an internal wiring connector short.

RQ24001·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2024-01-16

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

PE22008·POWER TRAIN2022-07-22 → 2024-03-27

Transmission fault leading to loss of motive power

Led to recall23V010

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