NHTSA recall campaign
03E017000
What was wrong
Defect
MASTER LOCK ZERO TILT ADJUSTABLE BALL MOUNT TRAILER HITCH MODEL NO. 2841AT, MANUFACTURED BETWEEN FEBRUARY 12 AND MARCH 7, 2003. THE CORNER WELDING ON THE VERTICAL TUBE AND TUBE WALL THICKNESS DOES NOT COMPLY WITH MASTER LOCK'S DESIGN SPECIFICATION. THIS IRREGULARITY MAY DECREASE THE LIFE EXPECTANCY OF THE PRODUCT.
Risk
PRIOR TO PRODUCT FAILURE, THE AFFECTED PRODUCT WOULD LIKELY SHOW SIGNS OF CRACKING IN THE CORNER OF THE VERTICAL TUBE. IF THE PRODUCT IS NOT REPLACED , THE BALL MOUNT COULD PREMATURELY BREAK OR CRACK, WHICH COULD ALLOW THE TRAILER TO SEPARATE FROM THE TOWING VEHICLE.
Manufacturer remedy
MASTER LOCK WILL REPLACE THE AFFECTED BALL MOUNTS AT NO CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MASTER LOCK AT 1-800-308-9244.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
1 entryMaster Lock
- 2841AT2002