MASTER LOCK ZERO TILT ADJUSTABLE BALL MOUNT TRAILER HITCH MODEL NO. 2841AT, MANUFACTURED BETWEEN FEBRUARY 12 AND MARCH 7, 2003. THE CORNER WELDING ON THE VERTICAL TUBE AND TUBE WALL THICKNESS DOES NOT COMPLY WITH MASTER LOCK'S DESIGN SPECIFICATION. THIS IRREGULARITY MAY DECREASE THE LIFE EXPECTANCY OF THE PRODUCT.
RiskPRIOR TO PRODUCT FAILURE, THE AFFECTED PRODUCT WOULD LIKELY SHOW SIGNS OF CRACKING IN THE CORNER OF THE VERTICAL TUBE. IF THE PRODUCT IS NOT REPLACED , THE BALL MOUNT COULD PREMATURELY BREAK OR CRACK, WHICH COULD ALLOW THE TRAILER TO SEPARATE FROM THE TOWING VEHICLE.
FixMASTER LOCK WILL REPLACE THE AFFECTED BALL MOUNTS AT NO CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MASTER LOCK AT 1-800-308-9244.