Is This A Lemon?

Year · Make · Model

1996 Western Star Constellation

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

2
Open recalls
0
NHTSA complaints
1
Defect investigations
14
Service bulletins

Recalls

2 campaigns
97V075000·STEERING:GEAR BOX (OTHER THAN RACK AND PINION)1997-04-25

VEHICLE DESCRIPTION: CONVENTIONAL TRUCKS AND TRUCK/TRACTORS EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT. INSUFFICIENT CLEARANCE BETWEEN THE TOP OF THE STEERING SHAFT AND THE TOP OF THE OPENING IN THE ADAPTER PLATE CAN CAUSE THE STEERING SHAFT TO CONTACT THE TOP OF THE FIREWALL ADAPTER OPENING WEARING A GROOVE IN THE STEERING SHAFT. IF THE GROOVE IS ALLOWED TO WEAR DEEP ENOUGH, THE SHAFT CAN FAIL.

RiskIF THE STEERING SHAFT FAILS, STEERING CONTROL WILL BE LOST INCREASING THE RISK OF A VEHICLE CRASH.

FixDEALERS WILL REPLACE THE FIREWALL ADAPTER PLATE ON THE AFFECTED VEHICLES.

96V148000·SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM1996-08-01

THE BRAKE RETURN SPRING CAN CONTACT THE HUB. FURTHER WEAR OF THE BRAKE LINING MATERIAL WILL LEAD TO WEAR OF THE RETURN SPRING AND THE SPRING CAN FAIL PREMATURELY.

RiskPIECES OF THE FAILED SPRING COULD THEN LODGE IN THE BRAKE CAM CAUSING EITHER THE AFFECTED BRAKE TO STAY APPLIED WHEN THE OTHER BRAKES HAVE BEEN RELEASED, OR STOPPING THE AFFECTED BRAKE FROM APPLYING WHEN THE OTHER BRAKES ARE APPLIED. THE VEHICLE COULD THEN BE PULLED IN A LATERAL DIRECTION OFF THE ROAD OR INTO ONCOMING TRAFFIC INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

FixDEALERS WILL MODIFY THE FRONT BRAKES ON THESE TRUCKS.

NHTSA investigations

1 action
RQ98004·STEERING:GEAR BOX (OTHER THAN RACK AND PINION)1998-03-18 → 1998-10-07

STEERING COLUMNS

Led to recall97V075000

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