Year · Make · Model

2004 Western Star 4900EX

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

NHTSA complaints

Defect investigations

Service bulletins

Recalls

2 campaigns

04V590000·POWER TRAIN:DRIVELINE2004-12-15

ON CERTAIN VEHICLES, THERE IS A DEFECT IN THE INTERAXLE DRIVELINE YOKES. THE BOLT HOLES LOCATED ON THE EARWORK OF THE MALE SHAFT YOKES WERE MANUFACTURED WITH AN OVERSIZED MINOR THREAD DIAMETER.

RiskTHIS CONDITION ALLOWS THE BOLTS USED IN THE HOLES TO BECOME DETACHED WHICH COULD RESULT IN A DRIVELINE SEPARATION. DRIVELINE SEPARATION COULD RESULT IN A VEHICLE CRASH.

FixDEALERS WILL REPLACE THE SUSPECT MALE SHAFT YOKES. THE RECALL BEGAN ON APRIL 4, 2005. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

04V120000·STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM2004-03-08

ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.

RiskTHIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.

FixDEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

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