Is This A Lemon?

Year · Make · Model

2023 Volvo BUS 9700

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
0
NHTSA complaints
0
Defect investigations
3
Service bulletins

Recalls

4 campaigns
25V469000·EQUIPMENT:EMERGENCY:FIRE SUPRESSION2025-07-16

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.

RiskAn unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

FixPrevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.

23V667000·EQUIPMENT:OTHER:LABELS2023-10-03

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

RiskMissing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

FixPrevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

23V668000·ELECTRICAL SYSTEM2023-10-03

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.

RiskUnsecured power cables can overheat, increasing the risk of a fire.

FixPrevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.

22V841000·EXTERIOR LIGHTING2022-11-15

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.

RiskEmergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.

FixPrevost will inspect and reinstall the emergency light sensors, if necessary, free of charge. Owner notification letters are expected to be mailed December 30, 2022. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

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