Is This A Lemon?

Year · Make · Model

2017 Volvo BUS 9700

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

9
Open recalls
0
NHTSA complaints
1
Defect investigations
86
Service bulletins

Recalls

12 campaigns
23V890000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2023-12-22

Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

RiskBeacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

FixPrevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

21V717000·EXTERIOR LIGHTING:HEADLIGHTS:BULBS2021-09-15

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskExcessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

FixDealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

21V717000·EXTERIOR LIGHTING:HEADLIGHTS2021-09-15

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskExcessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

FixDealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

21V597000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2021-08-02

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

RiskIn the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

FixVolvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

20V803000·POWER TRAIN:AUTOMATIC TRANSMISSION2020-12-21

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

RiskA disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

FixVolvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

19V119000·EQUIPMENT2019-02-21

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2018 9700 motorcoaches equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.

RiskIf the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

FixVolvo Bus will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR19-83.

17V845000·ELECTRICAL SYSTEM:WIRING2017-12-28

Volvo Bus Corporation (Volvo) is recalling certain 2016-2018 9700 buses equipped with I-Start. The hardware that attaches the power supply cable to the fuse box may not be properly tightened, possibly causing the power cable and fuse box to overheat.

RiskThe power cable and fuse box can overheat, increasing the risk of a fire.

FixVolvo will notify owners, and dealers will inspect the fuse box for damage, and replace it if necessary, as well as replace and tighten the nuts attaching the power cable, free of charge. The recall began February 2, 2018. Owners may contact Volvo customer service at 1-866-870-2046. Volvo's number for this recall is SR17-85.

17V568000·VEHICLE SPEED CONTROL:ACCELERATOR PEDAL2017-09-14

Volvo Bus Corporation (Volvo) is recalling certain 2017-2018 Prevost 9700 transit buses. The buses may not react when the accelerator pedal is pushed.

RiskIf the vehicle does not accelerate when commanded, there would be an increased risk of a crash.

FixVolvo will notify owners, and dealers will replace the accelerator pedals, free of charge. The recall began on October 3, 2017. Owners may contact Volvo customer service at 1-866-870-2046. Volvo's number for this recall is SR17-82.

+ 4 more recalls. Pagination is on the roadmap.

NHTSA investigations

1 action
AQ18005·COMMUNICATION2018-10-22 → 2023-08-04

Discrepancies in Required CFR Reporting

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