Is This A Lemon?

Year · Make · Model

2002 Volkswagen Passat

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
636
NHTSA complaints
9
Defect investigations
220
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

636 filed
10
Crashes
46
Fires
19
Injuries reported
2
Fatalities reported

What people complain about

  • Electrical SYSTEM:IGNITION
    134
  • Engine AND Engine Cooling
    56
  • Electrical System
    52
  • Engine AND Engine COOLING:ENGINE
    45
  • Fuel SYSTEM, Gasoline
    28
  • Service BRAKES, Hydraulic
    24
  • Unknown OR Other
    18
  • Exterior LIGHTING:HEADLIGHTS
    17

Recalls

4 campaigns
14E007000·ENGINE AND ENGINE COOLING:ENGINE2014-03-07

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

RiskA failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

FixGates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

08V156000·FUEL SYSTEM, GASOLINE:DELIVERY2008-04-07

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

Risk A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.

FixDEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

03V154000·TIRES2003-04-22

CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPPED WITH TIRES WITH THE LOAD RATING INDEX 97H.

RiskTHESE VEHICLES SHOULD HAVE BEEN EQUIPPED WITH TIRES HAVING THE LOAD RATING INDEX 97H.

FixDEALERS WILL REPLACE ALL FOUR TIRES WITH THE PROPER SIZE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-822-8987.

02V026000·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP2002-01-25

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

RiskFUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

FixDEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

NHTSA investigations

14 actions
EA11002·ENGINE AND ENGINE COOLING2011-01-26 → 2012-02-17

Engine Compartment Fire

EA11002·ELECTRICAL SYSTEM2011-01-26 → 2012-02-17

Engine Compartment Fire

PE10027·ENGINE AND ENGINE COOLING2010-07-26 → 2011-02-07

Engine Compartment Fire

PE10027·ELECTRICAL SYSTEM2010-07-26 → 2011-02-07

Engine Compartment Fire

PE08008·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY2008-01-31 → 2008-05-30

FUEL TANK LEAK

Led to recall08V156000

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