Is This A Lemon?

Year · Make · Model

2020 Volkswagen Atlas Cross Sport

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

11
Open recalls
97
NHTSA complaints
1
Defect investigations
477
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

97 filed
3
Crashes
1
Fires
1
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    32
  • Unknown OR Other
    21
  • Service Brakes
    18
  • AIR Bags
    17
  • Forward Collision AVOIDANCE: Automatic Emergency Braking
    13
  • Engine
    9
  • Steering
    7
  • Vehicle Speed Control
    6

Recalls

12 campaigns
24V464000·AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER2024-06-20

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

RiskA deactivated passenger air bag increases the risk of injury during a crash.

FixDealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

23V215000·AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER2023-03-29

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

RiskA deactivated passenger air bag increases the risk of injury during a crash.

FixDealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

22V815000·TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS2022-10-31

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

RiskAn undetected sudden loss of pressure in all four tires increases the risk of a crash.

FixDealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

22V152000·AIR BAGS:SIDE/WINDOW2022-03-28

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

RiskA delayed air bag deployment can increase the risk of injury.

FixDealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

22V086000·EQUIPMENT:OTHER:LABELS2022-02-16

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

RiskWithout the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

FixDealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

21V892000·AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE2021-11-17

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

RiskA water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

FixDealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

21V892000·VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM2021-11-17

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

RiskA water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

FixDealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

21V026000·STEERING2021-01-27

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

RiskA fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

FixVolkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

+ 4 more recalls. Pagination is on the roadmap.

NHTSA investigations

2 actions
PE21008·FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS2021-03-29 → 2022-10-03

Fuel Injector Leak

PE21008·FUEL SYSTEM, GASOLINE2021-03-29 → 2022-10-03

Fuel Injector Leak

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