Is This A Lemon?

Year · Make · Model

2012 Turtle TOP Odyssey XL

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
0
NHTSA complaints
0
Defect investigations
0
Service bulletins

Recalls

3 campaigns
16V009000·EQUIPMENT ADAPTIVE/MOBILITY2016-01-13

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra vehicles equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

RiskIf the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

FixTurtle Top will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 21, 2016. Owners may contact Turtle Top customer service at 1-574-831-4340, or Ricon customer service at 1-800-322-2884.

14V651000·EQUIPMENT ADAPTIVE/MOBILITY2014-10-17

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009, 2011 Odyssey LT, and 2007-2008, 2010-2012 Odyssey XL, 2008, 2012 Terra Transport, and 2007-2008, 2013 Van Terra transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

RiskIf the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

FixTurtle Top will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began November 18, 2014. Owners may contact Turtle Top customer service at 1-574-831-4340 or Ricon customer service at 1-800-322-2884.

12V330000·STRUCTURE:BODY:ROOF AND PILLARS2012-07-11

Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."

RiskIn the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.

FixTurtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.

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