Is This A Lemon?

Year · Make · Model

2021 Toyota RAV4 Prime

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
96
NHTSA complaints
1
Defect investigations
190
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

96 filed
12
Crashes
0
Fires
5
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    36
  • Unknown OR Other
    22
  • FUEL/PROPULSION System
    17
  • Service Brakes
    16
  • Forward Collision AVOIDANCE: Automatic Emergency Braking
    8
  • AIR Bags
    5
  • Power Train
    4
  • Vehicle Speed Control
    4

Recalls

4 campaigns
23V478000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER2023-07-12

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

RiskA short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

FixOwners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

23V041000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)2023-02-02

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

RiskAn engine stall increases the risk of a crash.

FixDealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

22V239000·ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE2022-04-13

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

RiskDriving with a deactivated stability control system increases the risk of a crash.

FixDealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

20V698000·EXTERIOR LIGHTING:HEADLIGHTS2020-11-12

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskAdjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.

FixToyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

NHTSA investigations

1 action
DP22005·ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-27 → 2023-08-07

Pedestrian alert sounds

Led to recall22V063000

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