Is This A Lemon?

Year · Make · Model

2020 Toyota Highlander

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
280
NHTSA complaints
0
Defect investigations
185
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

280 filed
12
Crashes
0
Fires
12
Injuries reported
0
Fatalities reported

What people complain about

  • Power Train
    105
  • Unknown OR Other
    38
  • AIR Bags
    32
  • Service Brakes
    32
  • FUEL/PROPULSION System
    17
  • Engine
    16
  • STRUCTURE:BODY
    16
  • Electrical System
    12

Recalls

6 campaigns
23V865000·AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION2023-12-20

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

RiskAn air bag that does not deploy during a crash increases the risk of injury.

FixDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

23V720000·STRUCTURE:BODY:BUMPERS2023-10-26

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.

FixDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

20V633000·AIR BAGS2020-10-14

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

RiskImproper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

FixToyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

20V633000·SEATS2020-10-14

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

RiskImproper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

FixToyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

20V162000·ENGINE2020-03-19

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

RiskImproper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

FixToyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

20V162000·FUEL SYSTEM, GASOLINE:DELIVERY2020-03-19

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

RiskImproper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

FixToyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

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