Is This A Lemon?

Year · Make · Model

2021 Toyota Highlander Hybrid

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
15
NHTSA complaints
1
Defect investigations
155
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

15 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • AIR Bags
    8
  • Structure
    3
  • Hybrid Propulsion System
    1
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
    1
  • FUEL/PROPULSION System
    1
  • Vehicle Speed Control
    1
  • Electrical System
    1
  • Service BRAKES, Hydraulic
    1

Recalls

4 campaigns
26V128000·SEATS:MID/REAR ASSEMBLY:RECLINER2026-03-05

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

RiskA seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

FixDealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

23V865000·AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION2023-12-20

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

RiskAn air bag that does not deploy during a crash increases the risk of injury.

FixDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

23V720000·STRUCTURE:BODY:BUMPERS2023-10-26

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.

FixDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

22V239000·ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE2022-04-13

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

RiskDriving with a deactivated stability control system increases the risk of a crash.

FixDealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

NHTSA investigations

1 action
DP22005·ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-27 → 2023-08-07

Pedestrian alert sounds

Led to recall22V063000

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