Is This A Lemon?

Year · Make · Model

2011 Thor Motor Coach Serrano

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
2
NHTSA complaints
0
Defect investigations
2
Service bulletins

Consumer complaints

2 filed
0
Crashes
1
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • VISIBILITY/WIPER
    1
  • Electrical System
    1
  • Electrical SYSTEM:WIRING
    1
  • Engine
    1

Recalls

3 campaigns
17V758000·EQUIPMENT2017-11-22

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

RiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

FixThor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

17V544000·ELECTRICAL SYSTEM2017-08-31

Thor Motor Coach (TMC) is recalling certain 2010-2011 Hurricane, and 2011 Serrano and Windsport motorhomes. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher temperatures.

RiskThe transfer switch may overheat, increasing the risk of a fire.

FixTMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on September 7, 2017. Owners may contact TMC customer service at 1-877-500-1020. Thor's number for this recall is RC000145.

13V265000·ELECTRICAL SYSTEM2013-06-25

Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.

RiskIf the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.

FixThor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.

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