Is This A Lemon?

Year · Make · Model

2011 Thomas Built Buses SAF-T-LINER HDX

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

23
Open recalls
0
NHTSA complaints
1
Defect investigations
114
Service bulletins

Recalls

26 campaigns
22V762000·STRUCTURE:BODY:ROOF AND PILLARS2022-10-12

Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

RiskA school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

FixDealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

22V634000·SEATS:BARRIERS2022-08-19

Daimler Trucks North America LLC (DTNA) is recalling certain 2011-2021 Thomas Built Saf-T Liner HDX school buses. The forward seat barriers may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

RiskOccupants may collide with the front seat barriers with more force than intended during a crash, increasing the risk of injury.

FixDealers will install a spacer between the seat rail and the seat barrier, free of charge. Owner notification letters were mailed August 25, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL843. This recall replaces NHTSA recall 19V899.

20V252000·STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT2020-05-05

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

RiskSmall lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

FixDTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

20V252000·EQUIPMENT:OTHER:LABELS2020-05-05

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

RiskSmall lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

FixDTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

18V083000·EQUIPMENT2018-01-30

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

RiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

FixDTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

16V325000·ENGINE AND ENGINE COOLING:COOLING SYSTEM2016-05-19

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

RiskIf the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

FixDTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

16V326000·ENGINE AND ENGINE COOLING2016-05-19

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

RiskIf the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

FixDTNA will notify owners, and dealers will replace the heater hose, free of charge. DTNA distributed interim notifications to owners on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

16V325000·POWER TRAIN:AUTOMATIC TRANSMISSION2016-05-19

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. The affected vehicles have a transmission retarder that may increase coolant system pressure high enough to cause hose fatigue and lead to premature failure of the hose, resulting in a coolant leak inside the bus body.

RiskIf the heater hose fails, hot coolant may leak inside the bus body increasing risk of injury to the passengers.

FixDTNA will notify owners, and dealers will replace the heater hose, free of charge. An interim notice was mailed on July 6, 2016. The recall began on September 20, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-709.

+ 18 more recalls. Pagination is on the roadmap.

NHTSA investigations

2 actions
PE11029·FUEL SYSTEM, OTHER:STORAGE2011-09-02 → 2012-02-17

Thomas Built CNG Tank Abrasion

PE11029·FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY2011-09-02 → 2012-02-17

Thomas Built CNG Tank Abrasion

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