Is This A Lemon?

Year · Make · Model

2022 Prevost X3-45 Commuter

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

11
Open recalls
0
NHTSA complaints
1
Defect investigations
37
Service bulletins

Recalls

12 campaigns
24V523000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2024-07-09

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

RiskAn unstable wheelchair increases the risk of injury to lift occupants.

FixPrevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

23V889000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2023-12-22

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

RiskBeacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

FixPrevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

23V271000·SEATS:CRITICAL FASTENERS2023-04-17

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

RiskA detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

FixPrevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

23V272000·SEATS:CRITICAL FASTENERS2023-04-17

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

RiskAn improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.

FixPrevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.

22V698000·SEAT BELTS2022-09-19

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

RiskAn incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.

FixPrevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.

22V496000·SEATS2022-07-11

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

RiskDuring a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.

FixDealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.

22V347000·VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR2022-05-18

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.

RiskAn incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.

FixDealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.

22V237000·SEATS2022-04-12

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.

RiskLoose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.

FixPrevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

+ 4 more recalls. Pagination is on the roadmap.

NHTSA investigations

1 action
PE21011·ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR2021-05-13 → 2022-10-03

Alternator Front Bearing Failure

Led to recall22E030

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