Is This A Lemon?

Year · Make · Model

2020 Prevost H3-45

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

7
Open recalls
0
NHTSA complaints
1
Defect investigations
98
Service bulletins

Recalls

8 campaigns
24V523000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2024-07-09

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

RiskAn unstable wheelchair increases the risk of injury to lift occupants.

FixPrevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

23V889000·EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP2023-12-22

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

RiskBeacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

FixPrevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

23V126000·EQUIPMENT:EMERGENCY:FIRE SUPRESSION:SENSORS2023-02-24

Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.

RiskThe activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

FixPrevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05.

22V221000·ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR2022-04-06

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

RiskAn overheated alternator bearing can increase the risk of a fire.

FixPrevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

22V221000·ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS2022-04-06

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

RiskAn overheated alternator bearing can increase the risk of a fire.

FixPrevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

19V900000·POWER TRAIN:DRIVELINE:DRIVESHAFT2019-12-17

Prevost Cars, Inc. (Prevost) is recalling certain 2020 Prevost X3-45 VIP, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coach buses. The driveshaft clamp bolts may not be properly tightened.

RiskThe driveshaft connection may separate resulting in a loss of drive. Additionally, a section of the driveshaft may detach from the vehicle, becoming a road hazard. Either condition increases the risk of a crash.

FixPrevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-43.

19V777000·ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2019-10-29

Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

RiskDuring night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.

FixPrevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.

19V565000·ENGINE2019-07-31

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

RiskIf the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

FixPrevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

NHTSA investigations

1 action
PE21011·ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR2021-05-13 → 2022-10-03

Alternator Front Bearing Failure

Led to recall22E030

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