Is This A Lemon?

Year · Make · Model

2023 Polestar Polestar 2

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
113
NHTSA complaints
1
Defect investigations
97
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

113 filed
1
Crashes
0
Fires
2
Injuries reported
0
Fatalities reported

What people complain about

  • Back Over PREVENTION: Sensing SYSTEM: Camera
    81
  • Unknown OR Other
    11
  • VISIBILITY/WIPER
    7
  • Electrical System
    7
  • Back Over PREVENTION: Rearview System Braking
    6
  • Back Over PREVENTION: Warnings
    4
  • FUEL/PROPULSION System
    4
  • Vehicle Speed Control
    4

Recalls

5 campaigns
25V615000·BACK OVER PREVENTION:SOFTWARE2025-09-15

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

RiskA rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

FixDealers will update the vehicle software, free of charge. Interim letters notifying owners of the safety risk were mailed December 1, 2025. Additional letters will be sent once the remedy is available, anticipated June 12, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

25V280000·BACK OVER PREVENTION:SOFTWARE2025-04-25

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

RiskA rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

FixDealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

24V477000·EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE2024-06-26

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

RiskA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

FixPolestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

24V477000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2024-06-26

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

RiskA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

FixPolestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

23V476000·SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT2023-07-12

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

RiskThe control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

FixDealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

NHTSA investigations

1 action
RQ25004·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2025-07-09

Loss of rear-view camera image

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