Is This A Lemon?

Year · Make · Model

2019 Pierce Impel

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

6
Open recalls
0
NHTSA complaints
0
Defect investigations
30
Service bulletins

Recalls

7 campaigns
26V217000·ELECTRICAL SYSTEM:SOFTWARE2026-04-06

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

RiskA false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

FixPierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters are expected to be mailed June 5, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

26V217000·EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER2026-04-06

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

RiskA false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

FixPierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters are expected to be mailed June 5, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

23V096000·EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER2023-02-17

Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

RiskA basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

FixDealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.

21V394000·FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL2021-05-26

Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

RiskA fuel leak in the presence of an ignition source increases the risk of a fire.

FixDealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

20V571000·EQUIPMENT2020-09-22

Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

RiskUnintended movement of the aerial device can increase the risk of injury.

FixPierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

20V120000·EQUIPMENT2020-02-28

Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

RiskThe failed tube may cause the aerial device to fall, increasing the risk of injury.

FixPierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

19V562000·AIR BAGS2019-07-31

Pierce Manufacturing (Pierce) is recalling certain 2019 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to improper manufacturing, the passenger-side knee air bag (KAB) may not properly inflate during a deployment event.

RiskIn the event of a crash, if the KAB does not inflate properly, it may not provide the intended protection to the occupant, increasing the risk of injury.

FixPierce will notify owners, and dealers will replace the KAB assembly, free of charge. The recall began October 9, 2019. Owners may contact Pierce customer service at 1-888-974-3723.

← home