Is This A Lemon?

Year · Make · Model

2008 Pierce Custom Contender

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

5
Open recalls
0
NHTSA complaints
1
Defect investigations
31
Service bulletins

Recalls

5 campaigns
12V523000·ELECTRICAL SYSTEM:SOFTWARE2012-10-31

Pierce is recalling certain model year 2006-2008 Contender fire trucks manufactured from December 26, 2006, through March 28, 2008, equipped with a Caterpillar C9 engine due to an engine software problem which can cause the engine's RPM's to surge while in pump mode.

RiskThe surge can cause a fluctuation in water pressure from the fire hose and could result in personal injury.

FixPierce has already remedied all of the affected vehicles by updating the engine software, therefore, owner notifications will not be sent. Owners may contact Pierce at 1-920-832-3000.

11V527000·ELECTRONIC STABILITY CONTROL (ESC)2011-11-01

PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

RiskIF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

FixPIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.

10V300000·STRUCTURE:BODY:BUMPERS2010-06-28

PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.

RiskIF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.

FixA NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

09V389000·ENGINE AND ENGINE COOLING2009-10-06

PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.

RiskTHIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.

FixPIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR PIERCE AT 1-920-832-3000.

09V203000·STEERING2009-06-08

PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEAR AS THE DRIVER TURNS THE STEERING WHEEL.

RiskWITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.

FixPIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

NHTSA investigations

7 actions
EA11008·FUEL SYSTEM, OTHER:DELIVERY2011-06-27 → 2012-11-09

Engine RPM's surging during pumping mode

Led to recall12V523000

EA11008·FUEL SYSTEM, OTHER:FUEL FILTER2011-06-27 → 2012-11-09

Engine RPM's surging during pumping mode

Led to recall12V523000

EA11008·ENGINE AND ENGINE COOLING:COOLING SYSTEM2011-06-27 → 2012-11-09

Engine RPM's surging during pumping mode

Led to recall12V523000

EA11008·FUEL SYSTEM, DIESEL2011-06-27 → 2012-11-09

Engine RPM's surging during pumping mode

Led to recall12V523000

EA11008·FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP2011-06-27 → 2012-11-09

Engine RPM's surging during pumping mode

Led to recall12V523000

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