Is This A Lemon?

Year · Make · Model

2016 Pierce Arrow XT

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

14
Open recalls
8
NHTSA complaints
1
Defect investigations
25
Service bulletins

Consumer complaints

8 filed
0
Crashes
1
Fires
3
Injuries reported
0
Fatalities reported

What people complain about

  • Unknown OR Other
    5
  • Suspension
    2
  • TIRES:TREAD/BELT
    1

Recalls

17 campaigns
26V217000·ELECTRICAL SYSTEM:SOFTWARE2026-04-06

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

RiskA false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

FixPierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters are expected to be mailed June 5, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

26V217000·EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER2026-04-06

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

RiskA false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

FixPierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters are expected to be mailed June 5, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

22V809000·STRUCTURE:CRITICAL FASTENERS2022-10-27

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

RiskThe left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

FixPierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

22V809000·EQUIPMENT:MECHANICAL2022-10-27

Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

RiskThe left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

FixPierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

22V032000·FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL2022-01-26

Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

RiskA high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

FixOn engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.

19V022000·ELECTRICAL SYSTEM:SOFTWARE2019-01-02

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

RiskIf the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

FixPierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

18V463000·STRUCTURE2018-07-11

Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

RiskIf the bracket falls, it could strike a person below.

FixPierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

18V050000·EQUIPMENT2018-01-11

Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

RiskA reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

FixPierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.

+ 9 more recalls. Pagination is on the roadmap.

NHTSA investigations

3 actions
PE18009·ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2018-08-21 → 2019-04-08

Unintended aerial platform movement

Led to recall19V022000

PE18009·ELECTRICAL SYSTEM2018-08-21 → 2019-04-08

Unintended aerial platform movement

Led to recall19V022000

PE18009·ELECTRICAL SYSTEM:SOFTWARE2018-08-21 → 2019-04-08

Unintended aerial platform movement

Led to recall19V022000

← home