Is This A Lemon?

Year · Make · Model

1999 Mercury Villager

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
185
NHTSA complaints
1
Defect investigations
118
Service bulletins

Consumer complaints

185 filed
11
Crashes
3
Fires
8
Injuries reported
0
Fatalities reported

What people complain about

  • Vehicle Speed CONTROL:ACCELERATOR Pedal
    53
  • Vehicle Speed Control
    30
  • Power TRAIN:AUTOMATIC Transmission
    7
  • Exterior LIGHTING:HEADLIGHTS
    6
  • AIR BAGS:FRONTAL
    4
  • Exterior LIGHTING:TAIL Lights
    4
  • SUSPENSION:FRONT
    4
  • TIRES:TREAD/BELT
    4

Recalls

4 campaigns
00V292001·STEERING:RACK AND PINION2000-10-10

VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

RiskTHERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

FixDEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

99V347001·EXTERIOR LIGHTING:TAIL LIGHTS1999-12-10

VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.

RiskIF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.

FixDEALERS WILL REPLACE THE TAIL LAMP SOCKETS.

99V205001·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING1999-08-03

VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE.

RiskTHERE IS ALSO A POTENTIAL FOR FUEL TANK SEPARATION OR FUEL LEAK, INCREASING THE RISK OF A FIRE.

FixDEALERS WILL REPLACE THE FUEL TANK RETENTION STRAPS.

99V056001·SEATS1999-03-30

VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.

RiskAN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.

FixDEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.

NHTSA investigations

1 action
PE04020·EXTERIOR LIGHTING:HEADLIGHTS2004-02-26 → 2004-06-24

FAILING HEADLIGHTS

← home