Is This A Lemon?

Year · Make · Model

2002 Mercury Grand Marquis

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

2
Open recalls
78
NHTSA complaints
1
Defect investigations
67
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

78 filed
8
Crashes
2
Fires
5
Injuries reported
0
Fatalities reported

What people complain about

  • Vehicle Speed Control
    16
  • Steering
    9
  • Electrical System
    8
  • Seat Belts
    6
  • Suspension
    5
  • Exterior Lighting
    3
  • Tires
    3
  • TIRES:TREAD/BELT
    3

Recalls

2 campaigns
15E082000·STEERING2015-10-06

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

RiskIf the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

FixDorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

06E056000·FUEL SYSTEM, GASOLINE2006-06-13

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

RiskFAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

FixUFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

NHTSA investigations

3 actions
DP05005·ENGINE AND ENGINE COOLING:ENGINE2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

DP05005·ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

DP05005·ENGINE AND ENGINE COOLING2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

← home