Year · Make · Model

2023 MERCEDES-BENZ Sprinter 4500

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

NHTSA complaints

Defect investigations

Service bulletins

Recalls

6 campaigns

24V517000·SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE2024-07-09

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

RiskAn axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

FixDealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

24V225000·ELECTRICAL SYSTEM:WIRING2024-03-24

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

RiskAn overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

FixDealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

24V166000·ELECTRICAL SYSTEM:WIRING2024-03-01

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

RiskA short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

FixDealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

23V876000·STRUCTURE:CRITICAL FASTENERS2023-12-21

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

RiskA detached partition wall can increase the risk of injury.

FixDealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

23V849000·SUSPENSION:FRONT2023-12-15

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

RiskA loss of steering control can increase the risk of a crash.

FixDealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

23V806000·STRUCTURE:BODY2023-12-01

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

RiskAn insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

FixDealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

← home