Is This A Lemon?

Year · Make · Model

2016 MERCEDES-BENZ Sprinter 3500

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

16
Open recalls
61
NHTSA complaints
2
Defect investigations
124
Service bulletins

Consumer complaints

61 filed
3
Crashes
2
Fires
6
Injuries reported
0
Fatalities reported

What people complain about

  • Service Brakes
    12
  • AIR Bags
    12
  • Power Train
    12
  • Electronic Stability Control (ESC)
    11
  • Vehicle Speed Control
    10
  • Electrical System
    9
  • Wheels
    7
  • Engine
    4

Recalls

16 campaigns
21V042000·ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE2021-02-03

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

RiskIf ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

FixDVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

20V663000·STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS2020-10-28

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

RiskThe sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

FixDVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

19V004000·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

19V003000·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

18V113000·EQUIPMENT:OTHER:LABELS2018-02-15

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

RiskThe incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

FixDVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

17V786000·EQUIPMENT2017-12-08

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

RiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

FixMidwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

17V650000·EQUIPMENT:OTHER:LABELS2017-10-16

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

RiskIf the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.

FixDVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

17V592000·POWER TRAIN:DRIVELINE:DRIVESHAFT2017-09-22

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

RiskA loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

FixDVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

+ 8 more recalls. Pagination is on the roadmap.

NHTSA investigations

4 actions
EA21002·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

EA21002·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

PE20014·SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR2020-09-21 → 2021-03-30

Rear Wheel Speed Sensor Failure

Led to recall21V042000

PE20014·SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR2020-09-21 → 2021-03-30

Rear Wheel Speed Sensor Failure

Led to recall21V042000

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