Is This A Lemon?

Year · Make · Model

2017 MERCEDES-BENZ Sprinter 2500

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

7
Open recalls
13
NHTSA complaints
2
Defect investigations
93
Service bulletins

Consumer complaints

13 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Steering
    4
  • Electrical System
    2
  • Power Train
    1
  • Engine
    1
  • Engine AND Engine COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC Convertor
    1
  • FUEL/PROPULSION System
    1
  • LATCHES/LOCKS/LINKAGES:DOORS:LOCK
    1
  • Electrical SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
    1

Recalls

7 campaigns
20V663000·STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS2020-10-28

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

RiskThe sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

FixDVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

19V004000·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

19V003000·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

18V288000·STRUCTURE:BODY2018-05-03

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

RiskIf the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

FixDVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

18V113000·EQUIPMENT:OTHER:LABELS2018-02-15

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

RiskThe incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

FixDVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

17V786000·EQUIPMENT2017-12-08

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

RiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

FixMidwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

17V742000·TIRES:TEMPORARY/EMERGENCY SPARE TIRE2017-11-21

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

RiskIf the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

FixDVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

NHTSA investigations

4 actions
EA21002·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

EA21002·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

PE20014·SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR2020-09-21 → 2021-03-30

Rear Wheel Speed Sensor Failure

Led to recall21V042000

PE20014·SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR2020-09-21 → 2021-03-30

Rear Wheel Speed Sensor Failure

Led to recall21V042000

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