Is This A Lemon?

Year · Make · Model

2015 MERCEDES-BENZ CLS400

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
8
NHTSA complaints
1
Defect investigations
99
Service bulletins

Consumer complaints

8 filed
0
Crashes
1
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    3
  • Electronic Stability Control (ESC)
    2
  • Service Brakes
    1
  • Exterior Lighting
    1
  • Seats
    1
  • Steering
    1
  • Wheels
    1
  • Engine
    1

Recalls

4 campaigns
19V787000·COMMUNICATION2019-11-01

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

RiskAn inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

FixMBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

15V505000·ENGINE AND ENGINE COOLING:ENGINE2015-08-11

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

RiskIf the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

FixMBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

15V137000·EXTERIOR LIGHTING2015-03-10

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskReduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

FixMBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.

15V088000·STRUCTURE:BODY:HOOD2015-02-13

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

RiskIf the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

FixMBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

NHTSA investigations

2 actions
EA21002·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

EA21002·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

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