Is This A Lemon?

Year · Make · Model

2019 MCI J4500

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

12
Open recalls
0
NHTSA complaints
1
Defect investigations
59
Service bulletins

Recalls

14 campaigns
25V853000·STRUCTURE:BODY:DOOR 2025-12-10

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

RiskThe incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

FixMCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

25V853000·VISIBILITY:GLASS, SIDE/REAR2025-12-10

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

RiskThe incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

FixMCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

23V240000·EQUIPMENT:MECHANICAL:CARRIER/RACK2023-04-05

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskObstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

FixMCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

21V971000·FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL2021-12-15

Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

RiskA high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

FixOn engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.

21V748000·ELECTRICAL SYSTEM2021-09-24

Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.

RiskMDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

FixMCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.

21V364000·FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL2021-05-18

Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

RiskA fuel leak in the presence of an ignition source increases the risk of a fire.

FixDealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.

21V063000·ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES2021-02-10

Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.

RiskThe power cables may chafe, increasing the risk of a fire.

FixMCI will notify owners, and dealers will inspect and if necessary, correct the clearance for the power cables in the battery compartment, free of charge. The recall began March 12, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-003.

20V526000·ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS2020-08-31

Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.

RiskThe spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.

FixMCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486.

+ 6 more recalls. Pagination is on the roadmap.

NHTSA investigations

4 actions
PE20001·ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS2020-03-13 → 2020-09-21

Supply and return heater hose rupture

Led to recall20V526000

PE20001·ENGINE AND ENGINE COOLING:COOLING SYSTEM2020-03-13 → 2020-09-21

Supply and return heater hose rupture

Led to recall20V526000

PE20001·ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY2020-03-13 → 2020-09-21

Supply and return heater hose rupture

Led to recall20V526000

PE20001·ENGINE AND ENGINE COOLING:ENGINE:DIESEL2020-03-13 → 2020-09-21

Supply and return heater hose rupture

Led to recall20V526000

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