Is This A Lemon?

Year · Make · Model

2002 MCI E4500C

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

2
Open recalls
0
NHTSA complaints
1
Defect investigations
3
Service bulletins

Recalls

2 campaigns
13V498000·ELECTRICAL SYSTEM2013-10-17

Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

RiskOnce electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

FixMCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

10V373000·VISIBILITY:GLASS, SIDE/REAR2010-08-11

MCI IS RECALLING CERTAIN MODEL YEAR 2001-2004 E4500, MODEL YEAR 2002-2006 E4500C, MODEL YEAR 2001-2005 J4500, AND MODEL YEAR 2006 J4500C MOTOR COACHES EQUIPPED WITH SE-GI PASSENGER WINDOWS. THE ADHESIVE BOND BETWEEN THE WINDOW GLASS AND THE ALUMINUM WINDOW FRAME ON THE AFFECTED COACHES MAY DEGRADE.

RiskIF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.

FixDEALERS WILL INSPECT, TEST, AND REPAIR, AS NECESSARY, THE SE-GI WINDOW ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

NHTSA investigations

3 actions
EA12007·POWER TRAIN:DRIVELINE2012-09-13 → 2015-12-03

MCI Drive Shaft Safety Loop Failures

Led to recall14V335000

EA12007·SUSPENSION:MULTIPLE AXLE2012-09-13 → 2015-12-03

MCI Drive Shaft Safety Loop Failures

Led to recall14V335000

EA12007·SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY2012-09-13 → 2015-12-03

MCI Drive Shaft Safety Loop Failures

Led to recall14V335000

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