Is This A Lemon?

Year · Make · Model

2013 Mack Pinnacle (CXU)

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

13
Open recalls
2
NHTSA complaints
1
Defect investigations
136
Service bulletins

Consumer complaints

2 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Vehicle Speed Control
    1
  • Engine
    1
  • Electrical System
    1
  • Power Train
    1
  • FUEL/PROPULSION System
    1

Recalls

14 campaigns
16V929000·SUSPENSION:FRONT:HUB2016-12-23

Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

RiskOverloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

FixMack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

16V456000·SUSPENSION:FRONT2016-06-22

Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.

RiskThe improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.

FixMack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.

16V456000·STEERING2016-06-22

Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.

RiskThe improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.

FixMack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.

16V099000·POWER TRAIN:DRIVELINE:DRIVESHAFT2016-02-19

Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.

RiskIf he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

FixMack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.

15V644000·TRAILER HITCHES:FIFTH WHEEL ASSEMBLY2015-10-13

Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

RiskIf the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

FixMack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.

15V521000·SERVICE BRAKES, AIR:DISC:CHAMBER2015-08-17

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.

RiskContamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.

FixMack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0392.

15V139000·TRAILER HITCHES:FIFTH WHEEL ASSEMBLY2015-03-11

Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.

RiskAn inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

FixMack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.

14V545000·FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2014-09-09

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

RiskIf the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

FixMack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

+ 6 more recalls. Pagination is on the roadmap.

NHTSA investigations

1 action
PE20005·POWER TRAIN:MANUAL TRANSMISSION2020-04-28 → 2022-04-04

mDrive Transmission Failure to Disengage

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