Is This A Lemon?

Year · Make · Model

2023 KIA Soul

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

4
Open recalls
46
NHTSA complaints
1
Defect investigations
47
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

46 filed
4
Crashes
1
Fires
14
Injuries reported
1
Fatalities reported

What people complain about

  • Unknown OR Other
    12
  • Engine
    10
  • Electrical System
    10
  • Steering
    7
  • Service Brakes
    7
  • AIR Bags
    5
  • Power Train
    4
  • Exterior Lighting
    3

Recalls

4 campaigns
25V099000·ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL2025-02-17

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

RiskEngine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

FixDealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

23V830000·AIR BAGS2023-12-22

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

RiskAn air bag that deploys unexpectedly can increase the risk of injury or crash.

FixDealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

23V531000·POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP2023-07-31

Park outside

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

RiskAn electric oil pump assembly that overheats increases the risk of a vehicle fire.

FixOwners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

23V298000·ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2023-04-26

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

RiskA blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

FixDealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

NHTSA investigations

1 action
AQ25001·ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL2025-08-06 → 2025-12-18

Kia 25V099 Piston Oil Ring Recall Effectiveness

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