Is This A Lemon?

Year · Make · Model

2025 KIA Sorento Hybrid

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

2
Open recalls
28
NHTSA complaints
0
Defect investigations
20
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

28 filed
1
Crashes
0
Fires
2
Injuries reported
0
Fatalities reported

What people complain about

  • Engine
    15
  • Power Train
    13
  • FUEL/PROPULSION System
    8
  • Electrical System
    7
  • Unknown OR Other
    5
  • Vehicle Speed Control
    3
  • AIR Bags
    1
  • Lane DEPARTURE: Assist
    1

Recalls

4 campaigns
26V046000·ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL2026-01-26

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

RiskAn instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

FixThe instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

25V006000·ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE2025-01-13

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskA loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

FixDealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

25V006000·EXTERIOR LIGHTING:TAIL LIGHTS2025-01-13

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskA loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

FixDealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

25V006000·EXTERIOR LIGHTING:HEADLIGHTS2025-01-13

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

RiskA loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

FixDealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

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