Is This A Lemon?

Year · Make · Model

2011 Keystone Cougar

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

7
Open recalls
9
NHTSA complaints
0
Defect investigations
0
Service bulletins

Consumer complaints

9 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Tires
    3
  • STRUCTURE:BODY:BUMPERS
    2
  • STRUCTURE:BODY
    1
  • Unknown OR Other
    1
  • Structure
    1
  • Electrical System
    1
  • Equipment ADAPTIVE/MOBILITY
    1
  • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND Fittings
    1

Recalls

9 campaigns
17V755000·EQUIPMENT2017-11-22

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

RiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

FixKeystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

12V355000·TIRES:TEMPORARY/EMERGENCY SPARE TIRE2012-07-26

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

RiskOver time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

FixKeystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

12V355000·EQUIPMENT2012-07-26

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

RiskOver time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

FixKeystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

12V355000·STRUCTURE:BODY:BUMPERS2012-07-26

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

RiskOver time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

FixKeystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

11V094000·POWER TRAIN:AXLE ASSEMBLY2011-02-10

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.

RiskOVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.

FixDEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

11V002000·TRAILER HITCHES2011-01-04

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

RiskIF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

FixOWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

10V606000·ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS2010-12-01

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.

RiskTHIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.

FixDEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

10V597000·WHEELS2010-11-23

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

RiskTHERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

FixKEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

+ 1 more recalls. Pagination is on the roadmap.

← home