Is This A Lemon?

Year · Make · Model

2020 Jeep Grand Cherokee

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
216
NHTSA complaints
1
Defect investigations
522
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

216 filed
23
Crashes
5
Fires
11
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    62
  • Unknown OR Other
    55
  • Engine
    47
  • Power Train
    36
  • AIR Bags
    16
  • FUEL/PROPULSION System
    14
  • Vehicle Speed Control
    14
  • Steering
    13

Recalls

3 campaigns
23V411000·ENGINE AND ENGINE COOLING2023-06-08

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

RiskAn engine stall can increase the risk of a crash.

FixDealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

22V406000·FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2022-06-09

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

RiskFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

FixDealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

20V191000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2020-09-10

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.

FixChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA investigations

1 action
EA23001·FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2023-03-17

High pressure fuel pump failure

Led to recall24V957

← home