Is This A Lemon?

Year · Make · Model

2011 Jeep Grand Cherokee

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

6
Open recalls
1,638
NHTSA complaints
6
Defect investigations
195
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

1,638 filed
53
Crashes
61
Fires
47
Injuries reported
2
Fatalities reported

What people complain about

  • Electrical System
    760
  • Engine
    342
  • Service Brakes
    322
  • FUEL/PROPULSION System
    246
  • Unknown OR Other
    132
  • Power Train
    86
  • Steering
    85
  • AIR Bags
    60

Recalls

9 campaigns
19V813000·ELECTRICAL SYSTEM2019-11-14

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

RiskA vehicle stall increases the risk of a crash.

FixChrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

17V572000·SERVICE BRAKES2017-09-18

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

RiskIf the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

FixChrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

17V572000·SERVICE BRAKES, HYDRAULIC:POWER ASSIST2017-09-18

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

RiskIf the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

FixChrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

15V879000·INTERIOR LIGHTING2015-12-28

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

RiskThe vanity lamp wiring may short, increasing the risk of a vehicle fire.

FixChrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

15V879000·ELECTRICAL SYSTEM:WIRING2015-12-28

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

RiskThe vanity lamp wiring may short, increasing the risk of a vehicle fire.

FixChrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

14V530000·ELECTRICAL SYSTEM2014-09-04

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

RiskA vehicle stall increases the risk of a crash.

FixChrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

14V391000·ELECTRICAL SYSTEM:WIRING2014-07-02

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

RiskIf the vanity lamp wiring shorts, there is an increased risk of fire.

FixChrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

14V154000·SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM2014-04-01

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

RiskThe water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

FixChrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

+ 1 more recalls. Pagination is on the roadmap.

NHTSA investigations

20 actions
EA21002·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

EA21002·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

PE19014·SEATS2019-09-09 → 2026-02-25

Active Head Rest Inadvertent Deployment

PE19014·SEATS:FRONT ASSEMBLY:HEAD RESTRAINT2019-09-09 → 2026-02-25

Active Head Rest Inadvertent Deployment

RQ15003·ELECTRICAL SYSTEM2015-05-01 → 2016-07-06

Post 14V-391 Headliner Fires

Led to recall15V879000

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