Is This A Lemon?

Year · Make · Model

2020 Jeep Cherokee

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
237
NHTSA complaints
0
Defect investigations
387
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

237 filed
9
Crashes
5
Fires
9
Injuries reported
0
Fatalities reported

What people complain about

  • Power Train
    123
  • Engine
    35
  • Unknown OR Other
    32
  • Electrical System
    31
  • Service Brakes
    22
  • Steering
    15
  • FUEL/PROPULSION System
    9
  • Vehicle Speed Control
    8

Recalls

4 campaigns
26V290000·POWER TRAIN2026-05-07

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

RiskA failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

FixThe remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

20V191000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2020-09-10

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.

FixChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

19V637000·STEERING:RACK AND PINION:PINION SHAFT2019-08-29

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

RiskA loss of steering control increases the risk of a crash.

FixChrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

19V637000·STEERING:RACK AND PINION:RACK2019-08-29

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

RiskA loss of steering control increases the risk of a crash.

FixChrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

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