Is This A Lemon?

Year · Make · Model

2014 Infiniti Q50

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

5
Open recalls
169
NHTSA complaints
2
Defect investigations
247
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

169 filed
11
Crashes
2
Fires
8
Injuries reported
2
Fatalities reported

What people complain about

  • Steering
    78
  • Electrical System
    41
  • Power Train
    18
  • AIR Bags
    16
  • Unknown OR Other
    16
  • Service Brakes
    14
  • Engine
    12
  • Vehicle Speed Control
    11

Recalls

8 campaigns
24V470000·POWER TRAIN:DRIVELINE:DRIVESHAFT2024-06-21

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

RiskA broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

FixDealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

16V430000·STEERING:AUTOMATED/ADAPTIVE STEERING2016-06-13

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

RiskIf the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

FixNissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

16V430000·STEERING:ELECTRIC POWER ASSIST SYSTEM2016-06-13

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

RiskIf the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

FixNissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000·AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION2016-04-26

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

RiskIf the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

FixNissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

14V138000·ELECTRICAL SYSTEM:SOFTWARE2014-03-25

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

RiskIf the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

FixNissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

14V138000·AIR BAGS:FRONTAL2014-03-25

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

RiskIf the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

FixNissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

13V588000·STEERING:AUTOMATED/ADAPTIVE STEERING2013-11-20

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

RiskThe disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

FixNissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

13V588000·STEERING:ELECTRIC POWER ASSIST SYSTEM2013-11-20

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

RiskThe disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

FixNissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

NHTSA investigations

12 actions
EA15004·AIR BAGS:FRONTAL2015-08-31 → 2017-05-02

Occupant Classification System Failure

Led to recall15V681000

EA15004·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2015-08-31 → 2017-05-02

Occupant Classification System Failure

Led to recall15V681000

EA15004·AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE 2015-08-31 → 2017-05-02

Occupant Classification System Failure

Led to recall15V681000

EA15004·AIR BAGS2015-08-31 → 2017-05-02

Occupant Classification System Failure

Led to recall15V681000

EA15004·AIR BAGS:ON-OFF SWITCH ASSEMBLY2015-08-31 → 2017-05-02

Occupant Classification System Failure

Led to recall15V681000

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