Is This A Lemon?

Year · Make · Model

2018 Glaval BUS Concorde II

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

6
Open recalls
0
NHTSA complaints
0
Defect investigations
1
Service bulletins

Recalls

7 campaigns
19V824000·STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT2019-11-18

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

RiskIf the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

FixForest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

18V640000·EQUIPMENT ADAPTIVE/MOBILITY2018-09-18

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

RiskIf the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

FixForest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

18V481000·SEAT BELTS2018-07-25

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

RiskIf the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

FixForest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.

18V376000·SEAT BELTS2018-06-07

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

RiskIf the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

FixForest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.

18V269000·POWER TRAIN:AUTOMATIC TRANSMISSION2018-04-27

Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

RiskIf the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

FixForest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, or Ford customer service at 1-866-906-9811. Forest River's number for this recall is 3505-0713.

18V269000·POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2018-04-27

Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

RiskIf the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

FixForest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, or Ford customer service at 1-866-906-9811. Forest River's number for this recall is 3505-0713.

17V585000·SEATS2017-09-21

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.

RiskIf the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.

FixForest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.

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