Is This A Lemon?

Year · Make · Model

2017 Freightliner Sprinter 3500

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

7
Open recalls
2
NHTSA complaints
1
Defect investigations
100
Service bulletins

Consumer complaints

2 filed
0
Crashes
0
Fires
0
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    1
  • Unknown OR Other
    1
  • Exterior Lighting
    1

Recalls

7 campaigns
21V042000·ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE2021-02-03

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

RiskIf ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

FixDVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

20V663000·STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS2020-10-28

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

RiskThe sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

FixDVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

19V003000·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

19V004000·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2019-01-08

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

RiskAn inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

FixDVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

18V288000·STRUCTURE:BODY2018-05-03

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

RiskIf the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

FixDVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

17V804000·LANE DEPARTURE: ASSIST2017-12-14

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.

RiskIf Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.

FixDVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.

17V742000·TIRES:TEMPORARY/EMERGENCY SPARE TIRE2017-11-21

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

RiskIf the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

FixDVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

NHTSA investigations

2 actions
EA21002·AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

EA21002·AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE2021-09-17

Desiccated Air Bag Inflator Rupture

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